FAQ
Find your answers here
How long does shipping take?
shipping costs will vary depending on the shipping destination and the number of items that you purchase. The correct amount of shipping fee will show up at the checkout page.
How long will it take to ship my order?
Once your order is placed, we are committed to preparing and shipping your items within 24 hours. We take pride in processing your orders quickly so you can enjoy them as soon as possible. Thank you for your trust!
What are the sizing specs of my order?
To provide you with the exact sizing specifications of your order, we recommend checking the product descriptions on our website. Each item includes a detailed size guide to help you choose the right size. If you have any further questions or need assistance, our customer service team is available to assist you.
I'm having issues placing an order.
We are sorry to hear that you are experiencing issues placing your order. To assist you, we recommend checking your internet connection and ensuring that all payment and shipping details are correct. If the issue persists, please don't hesitate to contact our customer service team, who will be happy to assist you and resolve the matter as quickly as possible.
I'd like to return or replace my order.
We understand that you would like to return or exchange your order. Please take a moment to review our return and exchange policy available on our website. If your request meets the required conditions, we will be happy to assist you in arranging the return or exchange. Feel free to contact our customer service team for assistance and to begin the process as soon as possible.
I'd like to cancel my order.
We understand that you would like to cancel your order. To process your request, please contact us as soon as possible. If your order has not yet been shipped, we will be happy to cancel it for you. If it has already been shipped, we will inform you of the steps to follow for a possible return. Our customer service team is available to assist you.
Couldn't find your answer?
We're here to help. If you couldn't find the were looking for, please reach out to us directly. Our team is eager to assist you.